Privacy Policy

Poochi (the App) is a gut-health diary with a virtual pet, made by PM Technology. Your health logs stay on your device — we never receive them. This policy explains what the App stores, the small amount of purchase and update data that third-party services process, and the choices you have.

1 Your Health Logs Stay on Your Device

• Local-only storage: your logs (Bristol stool type, colour, volume, pain, symptoms, notes, water and fruit/veg entries, and any custom tags), your pet progress and settings, and your local username are stored only on your device. There is no cloud sync. We do not upload, receive, sell, or have access to this data.
• Local account with a PIN: you don't sign up with us. Profiles live on the device, and you sign back in with a 4-digit PIN you choose. The PIN is never stored in plain text — it is hashed with SHA-256 and a random per-user salt. The PIN protects sign-in to a profile; it is not an app lock.
• Not included in backups: Android Auto Backup is turned off for Poochi, so your data is not backed up to Google Drive, and on iPhone and iPad your profiles and logs are excluded from iCloud and device backups. So don't rely on your logs moving to a new phone — before switching phones, use Export JSON (see section 6) to keep a copy.

2 Data Processed by Third-Party Services

The App never sends your health logs to us or to any third party — they leave your phone only if you export or share them yourself. Only the following limited data leaves your device, for the purposes described:

• Apple App Store and Google Play (payments): optional one-time purchases (Poochi Pro and the Founding Supporter Pack) are processed by Apple or Google under their own privacy policies. We never see your payment card details.
• RevenueCat (purchase verification): the App uses RevenueCat to handle in-app purchases. RevenueCat receives your purchase history (for example, which product, the store transaction ID and date), a randomly generated anonymous app user ID, and basic device and OS information (such as device model, OS version and app version). We use it to verify, unlock and restore your purchases, and to see aggregate sales figures. It is not linked to your identity, never includes your health logs, name or email, and is not used for tracking or advertising.
• Expo EAS Update (app updates): the App checks Expo's EAS Update service for over-the-air updates (bug fixes and small improvements). Each check sends a random, non-identifying client ID, the app and runtime version, and the platform (iOS or Android) — nothing about you or your health. It is used only to deliver the right update.

Like any internet connection, these services can see your device's IP address, which they use to deliver their service and keep it secure. RevenueCat and Expo process this data on our behalf under their data processing terms and must protect it with safeguards at least as protective as those in this policy. Their own policies: RevenueCat, Expo, Apple, Google.

3 What We Don't Do

• No ads, no analytics or tracking SDKs, and no advertising identifiers in the App.
• We don't track you across other companies' apps or websites, and the data in section 2 is not linked to your identity.
• We don't collect your name, email, phone number or contacts to use the App, and we never sell or rent any data.
• The App does not access your camera, microphone, contacts or location.

4 Notifications

If you turn on reminders, the App schedules local notifications on your device to nudge you to log. These are generated on-device and are not sent through our servers. You can turn them off anytime in the App or your device settings.

5 How Long Data Is Kept

• On your device: your logs and profile stay until you delete them in the App or uninstall it. We never hold a copy.
• RevenueCat: purchase records are kept for as long as needed to verify and restore your purchases and to meet legal, tax and fraud-prevention obligations, in line with RevenueCat's privacy policy — or until you ask us to delete them (section 6).
• Expo: update-check data is kept only as described in Expo's privacy policy.
• Apple and Google: keep their own transaction records under their own policies.

6 Your Control: Export & Delete

• Export: in the Me tab, tap Export JSON to share your raw data (profile and logs) as JSON through your phone's share sheet — for example, to save it to Files or send it to yourself.
• Delete in the App: go to Me › Delete account and data › Delete permanently. This immediately removes that profile and all of its logs from your device and can't be undone. You can also delete single logs in the Diary, and uninstalling the App removes all of its local data.
• Delete your purchase record: to have your RevenueCat purchase record deleted, email info@pm-tech.com.au. Because the record is anonymous, please include your purchase or transaction ID, or a copy of the store receipt (Apple's order ID or Google Play's GPA order number), so we can find it. We'll confirm once it has been deleted.
• Apple and Google: you can manage or delete their records through your Apple ID or Google account settings.

7 Security

Your logs are kept in the App's private storage on your device, protected by your phone's operating-system sandbox and your device passcode — so please keep a passcode or screen lock turned on. Your PIN is stored only as a salted hash. Data sent to RevenueCat and Expo is encrypted in transit (HTTPS). No system is perfectly secure, but we keep the data that leaves your phone to the minimum described above.

8 International Transfers

PM Technology is based in Australia. RevenueCat and Expo run their services on servers in the United States, so the limited purchase and update data described in section 2 is processed in the US. Apple and Google may process data in other countries under their own policies. Your health logs stay on your device unless you export or share them yourself.

9 Children

The App is not directed to children under 13 and has no features designed for children. We do not knowingly collect personal information from children. Because health logs stay on the device, a parent or carer managing the device controls them.

10 Not Medical Advice

Poochi summarises trends from what you log. It is not a medical device and does not diagnose, treat, cure or prevent any medical condition. When a log shows potential warning signs — such as blood, black or pale stool, or severe pain — the App shows guidance to consult a health professional. Always seek qualified medical advice for health concerns.

11 Changes to This Policy

We may update this policy as the App or the services it uses change. We'll post the updated version on this page and revise the effective date above.

12 Contact

Poochi is made by PM Technology, a partnership based in Australia (ABN 33 853 963 280). For privacy questions or requests, email info@pm-tech.com.au

If you email us, we use your email address and anything you send only to reply to you and handle your request, and keep it only as long as needed for that.